Frequently Asked Questions

At https://constructiondukan.com/ , you can conveniently place your order using either of the following methods:

  1. For Bulk Orders or Custom-made Orders:
    1. Browse through the products you wish to purchase.
    2. Provide essential details such as Quantity, Delivery Pin code, etc. (If you need any assistance, feel free to contact our customer care).
    3. You will receive a quote on your email.
    4. If you desire further discounts, we will send you a revised quote, if possible.
    5. Proceed to checkout after finalizing your order.
  2. For Direct Buying:
    1. Utilize the 'Buy Now' filter to find Saleable products efficiently.
    2. Choose the specific product you want to purchase.
    3. Specify the required quantity (each product has a pre-specified Minimum and Maximum Order Quantity).
    4. Click on 'ADD TO CART.'
    5. Review your cart and update the shipping address as needed.
    6. If you have a discount coupon, apply it at this stage.
    7. Proceed to make the payment for your order.

Whether you're looking to make a bulk purchase or a direct one, our website offers a user-friendly and seamless ordering process to cater to your needs. If you have any questions or require support during the ordering process, our customer care team is ready to assist you. Happy shopping!

  1. How can I track my order? You will receive the tracking details on your registered email/mobile number. For any assistance, please don't hesitate to reach out to our customer care.
  2. When will I get my order? Our standard delivery time is 1-7 business days. However, for certain products, factors such as availability, size, and delivery location may cause variations in the delivery time.
  3. Can I change my order after I have placed it? Unfortunately, order modifications are not possible after placement. For any queries, please contact our customer care team.
  4. I have received a damaged/defective/wrong product in my order, what should I do? We sincerely apologize for any inconvenience caused. Rest assured, we will assist you with your order. Please get in touch with our customer care team, and we will resolve the issue promptly.
  5. Can Constructiondukan cancel my order after I place it? In rare cases, we may have to cancel your order due to unforeseen and unavoidable circumstances.
  6. The products I am looking for are not available on your website. Can I still place an order? Absolutely! Please fill out the Product enquiry form or give us a call with your requirements. We will promptly get in touch with you and make every effort to fulfill your order.
  7. How do I know if my order has been placed? Once your order is successfully placed, you will receive a confirmation via your registered email or a text message on your registered mobile number.

  1. How can I register as a Seller on Constructiondukan? To become a Seller on Constructiondukan, simply follow these steps: a. Click on the "Register as Seller" option. b. Fill in the required details. c. As part of our KYC process, you may need to upload specific documents, which can also be emailed to us. d. Our Onboarding team will contact you for further discussions. e. Once approved, your products can be listed and sold on our website.
  2. What are the benefits of selling on Constructiondukan? Constructiondukan is a cutting-edge one-stop shop for building materials, construction products, interior fit-out items, and more. As a Seller, you'll gain significant brand visibility, resulting in higher sales volume. Our diverse customer base includes: a. Civil/Electrical/Interior Contractors b. Realtors/Developers c. Design & Build companies d. Retailers e. Road Contractors f. Homeowners g. Architects and more.
  3. Can I offer both products and services on Constructiondukan? Absolutely! Constructiondukan welcomes both product and service providers to cater to our customers' needs effectively. Whether you offer construction products or various services related to the industry, you can reach your target audience through our platform.

Delivery charges are calculated based on various factors such as the distance of the delivery location, the weight and dimensions of the materials, and any additional services requested (e.g., special handling or loading/unloading). Our representative will provide you with the specific delivery charges during the confirmation call.

Construction Dukan specializes in providing building materials and does not offer installation services. However, you can hire installers from our service page

Currently we server in Delhi/NCR